OdinFortune Privacy Policy

At OdinFortune, we are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and protect the data you share with us when you access our website, use our mobile apps, or register an account. By using our services, you acknowledge that you have read and understood the practices described here. Our goal is to be fully transparent about how your data is handled across every part of the OdinFortune platform.

1. Who We Are

OdinFortune is operated by Novasphere Entertainment, registered in Jaco, Costa Rica. We operate the website at https://odinfortune.com, including all associated mobile applications and account-based services. If you have any questions about our data practices, you can reach our support team at support@odinfortune5.com or via our 24/7 live chat. As the data controller, we are responsible for ensuring that your personal information is processed lawfully, fairly, and transparently under applicable privacy legislation.

2. Information We Collect

When you interact with our OdinFortune casino online platform, we may collect the following categories of personal data:

• Full legal name, email address, and mobile phone number collected during registration
• Date of birth and identity verification documents submitted during KYC checks
• Payment information including transaction history, deposit and withdrawal records
• Device information, IP address, browser type, and operating system
• Gaming activity, session data, and bet history across casino and sportsbook products
• Communications you send to us via live chat, email, or support forms
• Promotional code usage, including any OdinFortune promo code or bonus code you apply
• Location data used to verify eligibility in line with our restricted countries policy

We collect this information through account registration forms, payment processing interfaces, cookies and tracking technologies, and direct correspondence with our support team.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

• To verify your identity and age before permitting account access or withdrawals
• To process deposits and withdrawals in EUR and supported cryptocurrencies such as BTC
• To administer bonuses, including welcome packages, reload offers, and VIP Club rewards
• To comply with anti-money laundering obligations and responsible gambling requirements
• To send you service communications, account notifications, and promotional materials where you have opted in
• To detect and prevent fraudulent activity, including the use of VPNs, proxy servers, or multiple accounts
• To improve our platform through analytics, performance monitoring, and user behaviour analysis
• To respond to your queries submitted through our support channels

We at OdinFortune do not sell your personal data to third parties. Any sharing of data is limited to what is strictly necessary to deliver our services.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — processing your data is required to operate your account and provide the services you have requested
• Legal obligation — we are required to verify your identity, maintain transaction records, and report suspicious activity under applicable regulations
• Legitimate interests — we may process data to protect our platform from fraud, abuse, and security threats
• Consent — where you have given us explicit permission, such as opting into marketing communications

5. Cookies and Tracking Technologies

Our OdinFortune platform uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse how our site is used. Cookies also help us understand when an OdinFortune no deposit bonus or OdinFortune promo code has been applied correctly to your account.

Types of Cookies We Use

• Essential cookies — required for the website to function, including login sessions and security features
• Performance cookies — help us understand which pages are visited most and how users navigate the site
• Functional cookies — remember your language settings and display preferences
• Marketing cookies — used to deliver relevant promotional content, subject to your consent

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our services.

6. Sharing Your Data

We may share your personal information with selected third parties only where necessary and under strict conditions:

• Payment processors and financial institutions facilitating your deposits and withdrawals
• Identity verification and KYC service providers
• Game software suppliers such as Evolution Gaming, Ezugi, BGaming, and Play'n GO
• Regulatory and law enforcement authorities where we are legally obliged to disclose information
• Responsible gambling support organisations, including BeGambleAware.org, where relevant

All third-party providers we work with are required to handle your data securely and in accordance with applicable data protection law.

7. Data Retention

We retain your personal data for as long as your account remains active and for such additional period as may be required by law. Account closure does not result in the immediate deletion of all records — we are required to keep certain transaction and identity data for a defined period to meet our legal and regulatory obligations. If you wish to request deletion of your data, please contact us at support@odinfortune5.com, and we will respond in line with our obligations.

8. Security Measures

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our OdinFortune casino online environment uses encryption, access controls, and regular security audits to maintain the integrity of your information. However, no online platform can guarantee absolute security, and we encourage you to use strong, unique passwords and never share your login credentials.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request erasure of your data, subject to our legal retention obligations
• The right to object to or restrict certain types of processing
• The right to data portability in a machine-readable format
• The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact our support team via live chat or email. We will respond to all valid requests promptly and in accordance with our obligations.

10. Restricted Jurisdictions

We do not knowingly collect or process data from individuals located in jurisdictions from which we are prohibited from accepting players. These include, among others, the United Kingdom, Australia, Germany, France, the United States, and a number of other territories listed in our Terms and Conditions. If we determine that an account has been registered from a restricted country, we reserve the right to close that account and withhold any associated funds pending investigation.

11. Responsible Gambling and Data

We use the data we collect to support responsible gambling practices. This includes monitoring gaming behaviour for signs of problem gambling, applying self-exclusion requests, and maintaining records related to deposit limits and account restrictions. We are committed to directing players to appropriate support organisations such as BeGambleAware.org where necessary.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or a prominent notice on our platform. Your continued use of OdinFortune services following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. Our team is available around the clock to assist you:

• Email: support@odinfortune5.com
• Live Chat: available 24/7 directly on our website
• Website: https://odinfortune.com

We at OdinFortune take your privacy seriously and remain dedicated to handling your personal information with the highest standards of care and transparency.